State Farm® Insurance Agent Lakitsia Gaines

"Doubled my rates … I’m concerned"

"It ain't every day some one will work hard for you to get what you need but Alex at State Farm did. I will refer them anytime."

"Amazing customer service , personally I have been in the market for a new vehicle and Frank was very helpful in giving me potential quotes on what the insurance on my vehicle would be. I definitely recommend this office if you are having troubles with your current insurance company. Amazing, outstanding and top tier service !!! 5 stars all around!"

"They are so knowledgeable and fast !"

"Excellent very professional"

"Lakitsia and her team are phenomenal!!! We met with Lakitsia nine years ago and been with State Farm since. Lakitsia is honest, available at all times, and provides financial advice and literature that’s been extremely beneficial to her clients. Most importantly, if she can’t give you a better deal on a product or service you already have, she will honestly let you know. We respect and appreciate that!! I strongly recommend Lakitsia and her team for financial planning as well as insurance needs. You won’t be disappointed!!"

"Perfect"

"Great customer service. They help me out to find a policy that fits my needs"

"Luckily I've only had to call for AAA service for a flat tire. Thanks to your office for the quick response."

"Always fast and help…..Thank you guys so much for making things simple."

"The customer service was exceptional. I was so grateful that State Farm call and follow back up with me. The process was smooth and the Rep was AWESOME. Thank you!"

"A good team, professionals! Shawna helped me get car insurance. She did it very quickly, answered all my questions, found a suitable option for the price. We did the insurance in one day, while other companies asked me to wait for information for several days. It's nice to work with such people."

"Jessica was very professional understanding and prompt with answers and communication thank you"

"Jessica has been a great help with my multiple policies. Very Professional and efficient!"

"I've been with State Farm Insurance for 8yrs and received nothing but excellent customer service. Lakitsia Gaines office gets the job done, makes sure you understand your insurance, and always update on any changes. They offer great discounts on my auto and renters insurance. Thank you for looking out for us (customers)during Covid-19."

"Agency staff was responsive and helpful. I look forward to expanding my insurance needs with this agency."

"I don't like to write negative comments about others. We all have our day."

"Ok"

"On time. Responsive. And cost effective. One of the best State Farm Agents!"

"Excellent service"

"Very disappointed. Much better now that I went back with Geico. By the way, I believe I have a small refund coming back to me. Still waiting."

"The service has been excellent and the coverage is outstanding"

"Been calling for 3 days. They do not return calls."

"I had an excellent experience, through which I was able to see the hard work and dedication of the employees."

"Great"